FAQ's
FAQ's

What are the slip ratings for timber floor coatings

Slip ratings for our Unilin floor coatings are.

Semi-gloss = P1

Low sheen = P2

Matt = P3

Oiled = P2

The NZ building code specifies .40+ for stairs which equals the P3 rating for stairs they may become wet.

It pays to check with your architect or builder as to which rating you need

Can you install the flooring?

Yes; we offer competitive installation rates, covered by a five year installation warranty. We import a large range of finishing profiles from Europe that go with the flooring we are installing

Can your timber flooring be used with underfloor heating?

Yes our timber floors can be used with under floor heating.

There are specific criteria that must be followed

1. System must be capped to a maximum temp of 27 degree C at contact underside of timber flooring

2. System when turned on for first time must be gradually increased to full temperature of 27deg C

3. Concrete sub floor must be coated or covered with an impervious water proof membrane (DPM)

4. The heating of the sub floor will draw trapped moisture to the surface of the concrete so DPM membrane is not optional (our underlay is a DPM)

Can Torlys cork flooring be used in Bathrooms?

Yes

Can timber floors be used in wet areas?

No; timber floors are hygroscopic (take on moisture vapour) so areas that have high amounts of moisture vapour like Ensuite, Bathrooms and Laundries are not suitable for timber flooring. Beware; some insurance companies will not accept claims for water damage to timber floors in wet areas 

Is undertile heating expensive to run?

Not if the under tile is efficient and our Thermatile is the most efficient system you could install.

A 6.0m2 system will cost approx 18c per hour (based on 24c pkwh)

Why do I need expansion Gaps?

Natural seasonal moisture variations cause a certain amount of movement (expansion and contraction) in natural floors.
 
The required expansion gaps specified by all manufactures and BRANZ for timber, laminate and bamboo flooring are below.
Note: If the sub floor is timber, then the expansion gap is also accounting for its seasonal movement as well
 

Our Laminate Flooring = 8mm-10mm

Our Timber Flooring = 8mm-10mm

Our Bamboo = 8mm-10mm

Solid 19-21mm Tung & Grove flooring = 12-15mm 

The expansion gaps are hidden by either your skirting boards or specialized floor trims. 

10 or 12mm skirting boards do not provide adequate cover for the perimeter gap.

Expansion gaps manage expansion they do not manage shrinkage in timber floors. 

Why is Unilin floating floor better than glued flooring?

Unilin flooring is unattached to the subfloor which prevents subfloor expansion, contraction or cracking effecting the surface of the flooring. Glued floors will always reflect subfloor issues in the surface of the flooring.

How does the humidity of a room effect timber flooring

The resident humidity of a room (RH) will affect the timber floorings moisture content (MC) causing it to expand or contract

Can I install Uniclic flooring

Below is a YouTube video showing how to install our flooring.

All our floors use the same 3rd generation Uniclic Multifit joint so installation is the same for Timber, Bamboo, Cork, Laminate, LVT and Leather.

Floors only require acclimating for 48 hours on site if within normal moisture range (8-10%) when checked on arrival at site.

The moisture content of the flooring must be checked on arrival at site incase the flooring has taken on moisture during transport

The moisture content of the room (RH) should be checked to see if it is higher than 50%RH or lower than 40%RH. The equilibrium moisture content (EMC) is the room moisture level the floor will adjust to when installed. A high RH 50%+  will mean the floor will expand and a low RH 40%- means the floor will contract away from any fixed point. This is why correct expansion gaps are crucial and expansion gap coverage should be at least 5mm wider than gap 

Expansion gap should not be less than 8mm for HDF core flooring, 10mm for Spruce or Hevea core flooring and 2-3mm for LVT

Our underlay is a damp proof membrane (DPM) with acoustic control up to 19db. So you will not need to apply any other DPM coating to the sub floor as with some other flooring brands

https://youtu.be/flqL3ySER64 installing Quick Step Laminate

https://youtu.be/646daaxS9qk Installing Incizo Nosing

https://youtu.be/6JT17Pvb6k8  Incizo installation all options